Brazen Groups Are Live!

If you didn't join the private beta launch of Brazen Groups, I highly recommend you go check out the live version today! We officially opened groups up to all members of Brazen Careerist this morning, and we're really excited to see how they evolve.

Groups give our community the ability to create whatever content they want to see on the site. For a small site, we have a lot of user engagement and we can't express how much we appreciate that. But like any true startup, we're never satisfied. So the team came to a decision that it was time to put more control in the hands of our community, and groups was the best way to do this.

Groups have three main features. The first is chatter. Chatter is quick thoughts, ideas, relevant links, questions etc. Borrowing from Twitter, we decided to make chatter short and sweet, so 140 characters are all you get.

The next feature is events. Group members can create an event, including time and place, and an address with a Google map so attendees don't get lost on their way. We anticipate that people in the location based groups will use this feature to organize tweet-ups, Brazen meet-ups and any other networking functions. But it's also just as easy to organize online events or promote your webinars and other events.

Finally, we developed forums to let group members really dive into a discussion about a particular topic. Members can create a forum topic that they would like to get feedback on, and the rest of the group can leave comments and ideas without the restriction of 140 characters.

As we work towards becoming a full scale social network for young professionals, we will be introducing new features on a regular basis. All of the features will come from the crazy ideas that we throw around in the office and the feedback we get from you all. So if you want to have some say in what comes next, let us know what you think. You can even join the Brazen Feedback Group and start a discussion on what you think we should do.

As always, we asked some of our most active members to beta test the product, so there are already more than 35 groups. My personal favorites right now are; Fit Freaks, Madtown Crew, Bookshelf and Drupal.

Definitely go browse through groups, join the ones that interest you, create your own groups, and don't forget to participate!

Why Isn't Mainstream Gen Y Buying Into The New Web?

Generation Y practically invented social media. Friendster was the original, but when Facebook came on the college scene in 2004, everything changed. College students took their offline friends and aggregated them in one place online. Guys browsed through their college networks to find cute girls they had seen at the library, and everyone posted photos from last night's drunken party or Saturday afternoon's football game.

Facebook was like being at a college frat party with all the people from your school, but online.

Well, things changed. Facebook opened up, Second Life created a virtual world for everyone to live in, LinkedIn connected all the older white-collar professionals, Twitter jumped on the scene and let all the narcissists scream, "Look at me," and Facebook followed the trend with their new redesign.

But Generation Y is not inventing the new web. Older people are. The new web is all about hyper-connectivity, real-time updates, and living your life online. And mainstream twenty-somethings aren't buying into it.

Twitter
According to Comscore, the majority of Twitter users worldwide are 35 or older. Young adults 18-24 only make up 10.6% of the Twitter population in the US and are less likely than the average user to tweet. 45-54 year olds are actually 36 percent more likely than average to visit Twitter.

The traditional social media early adopters are 18 -24 and Twitter is the new social media darling. Why isn't Gen Y biting?

LinkedIn
Gen Y is not on LinkedIn. The average age of a LinkedIn user is 40-years old. LinkedIn profiles do two things. They let you show the world all the great things you've accomplished (most twenty-somethings haven't accomplished much yet) and they let you connect with other business people in your industry (Gen Y has no idea what industry they're in and don't have many connections yet).

Want more proof that LinkedIn doesn't get Gen Y? They just did a major marketing and PR push to recent grads offering their premium service for 3 months free and pitching the site as a way to get jobs in a down economy. So far, this isn't working, and I don't expect it to anytime soon.

Facebook
Facebook is growing at an unparalleled speed, and the new adopters are older folks. The 35 to 54 Year old demographic grew at a rate of 276% over the last six months and the 55+ demographic grew more than 194% over the same time period, while 18-24 year olds only grew 20%. These same older adopters are joining sites like Twitter where it's all about real-time updates and hyper-connectivity.

When Facebook made a design change to simulate Twitter, there was a major user revolt, of course, many of the angriest people were long time Facebook users (i.e. Gen Y). Sure, change is difficult and oftentimes people buy in after some getting used to. But this one just seems different.

Want More?
A recent Accenture survey concluded that Baby boomers, defined in Accenture's survey as those 45 years old or older, are embracing popular consumer technology applications nearly 20 times faster than younger generations. Compared to a year ago, Gen Y consumers between the ages of 18 and 24, are decelerating their use of consumer electronics and related services including social networking, blogging, listening to podcasts and posting video on the Internet. Yet, there was a 67 percent increase among baby boomers reading blogs or listening to podcasts..

So why isn't Gen Y buying in to the new web?

Are we simply not a group of early adopters? Would we rather be the followers waiting to see what our older, more experienced peers latch on to before we jump in?

Or, does Gen Y have an innate sense that too much connectivity and too much time online is unproductive and does nothing more than allow you to run in circles and chase something that you can never actually attain.

Or maybe, Gen Y is still all about being cool, and Silicon Valley just isn't that cool. Facebook isn't even pretending to be cool anymore.

Chris Cox, Facebook's Director of Products says, "The people who started the company weren't cool. I'm not cool, if you look at the people who work here, it's much more nerdy and curious than cool….Cool only lasts for so long, but being useful is something that applies to everyone."

He's probably right. Useful does apply to everyone, but hip, early adopters are always chasing cool. They're not chasing useful.

Personally, I think its a combination of the three and when the right tool comes along, Gen Y will take the lead. But whatever the reason is, the numbers show that mainstream Gen Y is not latching on to the newest social media tools, and for a group of people who are supposed to be the trend setters, this is a strange phenomenon.

Corporate Social Media Use Will Lead to the Evolution of Web 2.0

Corporate social media use has been a hot topic in the blogosphere for awhile now. Most articles discuss ways that companies can get involved in social media from a very theoretical perspective. There are some absolute rules like; people want to talk to people rather than a brand name, transparency is essential, and employees need to be empowered to represent the company without jumping through a thousand hoops.

All of that information is great, but it's not concrete enough for companies to implement. Some companies have jumped into the world of social media, but many others are still resisting because they are in a highly regulated industry or they don't have the resources to get involved. The thing is, not getting involved in social media now is only delaying the inevitable. Social media isn't going anywhere, and the companies that are actively pursuing how to get involved today will have a major leg up when corporate social media use is the norm.

Gaspedal, a Chicago based word of mouth marketing company, started an organization called The Blog Council. It's a private community of senior executives in charge of social media at the largest corporations in the world. The community is defining how companies can best use social media to attain their business goals. In short, they are putting processes and controls on what is now an unregulated industry. And I think it's brilliant.

I'm sure many people believe that social media cannot be regulated, that applying rules and best practices go against the nature of the medium, but I disagree. Companies cannot use social media the same way that individuals can. Rules and procedures need to be put in place, and that's OK.

Last Friday, I drove down to Chicago to hear from some of corporate America's early adopters of social media at the Blogwell conference. I was blown away at the progress that some of these companies have made.

Home Depot has a three pronged strategy for their social media use. They plan to recapture attention, connect with new customers and engage current associates. Their main medium is Twitter, and they even have a set of rules for what type of information should be posted to it. It needs to be Trusted, Timely, Relevant, Accurate and Appropriate. Most importantly, they don't want people to be selling.

When Hurricane Gustav touched down, the company decided to stay open for 24 hours to allow customers to stock up. They put the word out through traditional media, but it didn't have the same effect as a simple tweet from Home Depot's Twitter handle. The news quickly spread virally, customers streamed in all night and Home Depot got the recognition they deserved for helping their community.

Sharpie's social media campaign is a one-woman show. "Sharpie Susan" started a blog and a Twitter account for the company. She is doing the whole thing on her own, and spent less than $2,000 on the whole campaign. Sharpie's blog does two things. First, they target artists who use the pens and display the art on the blog. Second, they show celebrities signing autographs with a sharpie. It's a simple strategy, but they know what they're doing and they're using social media the right way.

Molson is another great example. The company has embraced the huge social media scenes in both Toronto and Vancouver to spread their message of great tasting beer. Molson's marketing team identified top bloggers in each city and invited them to a beer tasting event. They mingled with the bloggers, educated them on how to brew beer, and politely asked that they write about the event if they enjoyed the night. Most bloggers were more than happy to write a quick post about Molson, despite being hesitant before the event.

There were many other companies at the conference including P&G, Allstate, H&R Block and even the U.S. Coast Guard. Each company was doing something unique, but they shared one common trait, they each had specific processes and best practices for social media use.

As time goes on and more places like The Blog Council spring up to aggregate new ideas and processes for corporate social media use, every company will adopt social media as an essential business tool. And I would be willing to bet that after corporate America comes to some sort of agreement on how they can effectively use social media, we will see web 2.0 companies with actual business models emerge on the scene.

What My Frat-Guy Years Taught Me About Building Community

Most of you don't know the Ryan Paugh that people knew in college. Most of you know Ryan Paugh "the BC community manager." But back in college I was Ryan Paugh "the frat guy."

And at first, saying that leaves a sour taste in my mouth. Frat guys get a bad rap, because a lot of us flat-out suck. But many of us are actually pretty good guys … promise.

But here's the deal. I learned a lot from my years as a greek. Sure, I partied hard, got up late and skipped a bunch of classes. But I spent a lot of that time building community right outside my door, in my frat.

Here are few things I took away from the fuzzy, fun-filled days and nights I spent with my fraternity in college.

You can get a lot by doing a little.

The worst part about joining a fraternity is the pledge process. But after it's all over, the rewards you'll reap over the next four years (and beyond) are immeasurable.

I try to think about blogging the same way. During the first few months of your blog, you're pretty much at the bottom of the food chain. Hardly anyone wants to talk to you and you're putting a lot of time into something when time is pretty scarce.

Some days you want to quit—and lots of people do—but for those who stay, you get to enjoy a community experience that other people miss out on.

Just like pledging, once you're initiated, the blogosphere becomes your playground. It's effortless to make connections. And if that's all you're looking for, you're in great shape.

But going above and beyond is better.

A lot of people pledge frats, "pay their dues" and coast their way through college with all the perks of fraternity life. But others take a leadership role. They strive to make a difference within their community. These people gain the most out of fraternity life.

Being a part of the blogosphere is very similar. The more you put in, the more you get out.

The Brazen Careerist community has leaders in every niche. They're not just blogging; they're making their niche better or even the entire sphere better.

A telltale sign of a community leader is someone who takes it beyond the blog. They connect via email, on the phone or in person. They're finding ways for bloggers to work together and they're actually creating a movement for change in some cases.

I like to think about it in terms of the people in the frat who would stay in their rooms during a party versus the ones who left that sanctity to be more social. Sure, you can lure people back to your room to party, but you're a lot more likely to experience something fun if you throw yourself amongst the masses and let loose.

Mixing it up is a good thing.

My favorite thing about frat life was our diversity. We weren't the homogeneous crew of greeks you see in movies. We had lots of differences. And it's what made our house so distinctive.

And what would any good community be without a little diversity? What I love most about being Brazen is all the perspectives and passions we share. We are all quite different, but at the same time, united by the common desire to build relationships with fascinating people.

And sure, you may think frat guys are far from fascinating. But the good frats aim to be. Mine was. We had the meatheads, but we also had philosophers and some-day corporate execs. We were far from dull, and that's what most communities should strive to be.

There are tons of different people with different agendas in the blogosphere. Some are writing, some are commenting and some are just reading with little-to-no visibility at all. But they're all fulfilling a role that's important to any community's existence.

Inter-fraternal relations are vital.

It only takes a moment for a good party to go bad. One second you're drinking a beer, the next, you're getting jostled around in the midst of a frat-on-frat brawl. Lame.

Community leaders try so hard to build relationships with similar organizations. Then, out of nowhere, beer muscles get the best of someone and all goes sour.

It's understandable. Everyone wants to be at the best. And in a way, you are, of course, competitors. But like anyone who understands community knows, it's better to have an alliance with the competition than a vendetta against one another.

When building online community, establish good relations with your competition and try not to talk trash too much. The party is a lot more fun when you don't have to worry about bad blood over spilt beer

Because in the end, it's all about throwing a great party.

That's the biggest similarity between my frat-guy years and my new adventure building an online community. Every day Brazen is working to bring the most thought-provoking mix of readers and writers together.

Our goal: To be the most stellar group of thought-provoking young professionals online. The community everyone wants to party with—the big name on campus.

And maybe that sounds too greek for you … and if that's the case, don't get turned off. I'm far beyond those years (for the most part). I'm just happy to (right now) have my dream job. A job that bonds my party-boy years with the (quasi)-professional I've become today. And I'm loving it.